Privacy Policy

Effective Date: December 23, 2025

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SingleWave Technologies (“SingleWave,” “we,” “us,” or “our”) is a technology services provider based in St. Charles, Missouri. This Privacy Policy explains how we collect, use, protect, and handle information obtained through our website, communications, and services. SingleWave is committed to protecting your privacy and collects only the information necessary to operate our website, provide services, and communicate with you. We do not sell, rent, or share personal data with third parties for marketing or promotional purposes.

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We may collect information that you voluntarily provide, including your name, email address, phone number, company name, and the contents of messages or requests submitted through website forms, email, or SMS. When you visit our website, we may also automatically collect limited technical information such as IP address, browser type, device information, pages visited, timestamps, and security or diagnostic logs. This information is used solely for operational, performance, and security purposes.

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SingleWave does not share personal data, including mobile contact information, with third parties or affiliates for marketing or promotional purposes. Information is disclosed only when required by law, regulation, subpoena, or lawful request, or when necessary to protect the rights, property, or safety of SingleWave, our customers, or others. Limited information may be shared with trusted subcontractors that provide essential support services (such as customer service or technical support), strictly for the purpose of delivering those services. Text messaging opt-in data and consent are excluded from all sharing and will not be provided to any third parties.

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By providing your mobile number, you consent to receive SMS communications from SingleWave for purposes including responding to inquiries; providing customer and IT support; delivering and maintaining services; communicating service updates and outage notifications; scheduling appointments; ensuring the security and integrity of our systems; and complying with applicable legal and regulatory obligations.

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Our website may use cookies or similar technologies to support basic functionality and improve user experience. You may control cookies through your browser settings, though disabling cookies may affect certain site features.

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SingleWave retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law. We use reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, disclosure, alteration, or destruction; however, no method of electronic transmission or storage is completely secure.

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In the event of a data breach involving personal information, SingleWave will provide notifications as required by applicable federal law and Missouri Revised Statutes § 407.1500.

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Our website and services are not directed to children under the age of 13, and SingleWave does not knowingly collect personal information from children.

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Our website may contain links to third-party websites. SingleWave is not responsible for the privacy practices or content of those sites, and users are encouraged to review the privacy policies of any external websites they visit.

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SingleWave may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date, and continued use of the website constitutes acceptance of the revised policy.

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If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@singlewave.tech.